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About

About these guides

Independent guides to email accounts and the problems that come with them. Here is how they are written, what they are checked against, and what we will never do.

By the EuroSciCon Guides team✓ Checked against the live interfaceUpdated

In short

EuroSciCon Guides publishes independent, plain-English guides to email accounts and the problems that come with them. We are not affiliated with Google, Microsoft, Meta or Yahoo, and we cannot access, recover or modify anyone's account.

What this section is

Email account problems are badly served online. A provider's own documentation is accurate but written for the provider, and most third-party guides restate it with the specifics filed off. The gap is not information, it is explanation: why a recovery form rejects correct answers, why a phone prompt appears for one person and not another, why a mailbox stops receiving mail when nothing was changed.

Every guide here answers one question properly rather than ten briefly.

How a guide gets written

  1. The question comes first. We write for problems people actually have, identified from real search behaviour rather than keyword volume alone.
  2. Claims are checked against the live interface, not against another article. Where a provider documents something, we cite it and link it.
  3. Every external link is fetched and read before it is cited. A URL that loads is not enough; the page has to be what the citation says it is.
  4. We state what we do not know. Where a provider does not publish its criteria, we say so rather than inventing a mechanism.
  5. Pages are dated so you can judge how current they are, and re-checked when an interface changes.

What we will never do

  • Ask for your password or account details. No guide here will ever request credentials, and no legitimate third party ever should.
  • Offer to recover an account. Nobody outside the provider can. Any service charging for it is a scam.
  • Publish or link account credentials. Lists of free accounts with passwords are stolen or bulk-created, and we explain why rather than joining in.
  • Claim a workaround we have not verified. Where popular advice does not reliably work, we say so plainly.

Independence and funding

These guides carry advertising. Advertisers have no input into what we write, which products we recommend, or how we describe them. Where we say one provider handles something better than another, that is a judgement from testing, not a commercial arrangement.

We are not affiliated with, endorsed by, or sponsored by any email provider. Product names and trademarks belong to their respective owners and are used descriptively.

Corrections

Interfaces change and we get things wrong. If something here is inaccurate or out of date, we would rather know. Corrections are made to the page itself and the review date updated, rather than quietly edited away.

All guidesEverything, organised by provider and by the problem you actually have. How we testThe standards each guide is held to before it goes out.

Frequently asked questions

Are you affiliated with Google or Microsoft?
No. EuroSciCon Guides is independently written and not affiliated with, endorsed by, or sponsored by Google, Microsoft, Meta, Yahoo or any other email provider. Product names and trademarks belong to their owners and are used descriptively.
Can you help me recover my account?
No, and neither can anyone else outside the provider. Providers cannot override their own recovery forms, and any service offering account recovery for a fee is a scam. What we can do is explain how those forms behave so your attempts go on things that change the outcome.
How do you decide what to write about?
From problems people actually have, identified from real search behaviour rather than keyword volume alone. A question earns a guide when the existing answers are wrong, incomplete, or restate the provider's documentation without explaining it.
How is this funded?
Through advertising. Advertisers have no input into what we write or which products we recommend. Where we say one provider handles something better than another, that comes from testing.

Why you can trust this guide

  • Independently written. Not affiliated with, endorsed by, or sponsored by any email provider.
  • No credentials collected. Always sign in on any email provider's own pages, never through a third party.
  • Checked against the live interface before publishing, and re-checked when it changes.
  • Last reviewed: .